HOW CAN WE HANDEL YOUR ORDER

Project management

BORCH will arrange a special project manager who will provide one to one service for all details of your expected machines. Not just collecting abundant information about your packaging solution, but also provide non-stop service to meet your requirement and schedule, to assure the project goes smoothly as your expecting. 

A project manager will provide below service:

Draw up initiate project with necessary information

In time and continuous follow up and evaluate project specification to adjust the project schedule

Provide practical support and service

Prepare and organize all necessary related documentation for this project.




Installation and Training

BORCH expert with 15+ years experience will help you with machines installation step by step. Upon installation of you machines or line, the expert stay in your factory to monitor your new equipment run smoothly and train your technicians. After our expert leaving, BORCH will provide 24/7 prompt and courteous service for your demand.




Planned maintenance | After sales technical support

BORCH will provide continuous after sales support to every customer. Also a solid warranty on each machine we sold, workmanship, performance, and solution response time. BORCH service departments prepare thousands of various components stocking, ready for any urgent demand from customer, to assure the fast and efficient fulfillment of all parts orders, which will effectively minimize downtime and productivity loss of customer’s factory.

BORCH service expert are all qualified with 15-20+ years experience to assure smooth installation. They also provide on-site training and onging support.

After sales expert support will cover below:

Installation video

Installation of machines in customer’s factory

Troubleshooting operation

Solve electrical, mechanical and software problems

Maintain and restore computerized machine history database.

If one of your demand is to reduce downtime due to machine’s breakdowns, you would want to learn more about the BORCH VIP Guarantee.




Tailor Made | Tailored Design Solutions

Customer grows with company expansion, and production line extension as well. BORCHprovides optimizing solution with tailored design machinery project to maximize customer’s benefit. Tailor made service covers our whole products range for various projects, with building and customizing automated packaging systems. Our veteran engineers team will provide evaluation to your products, packaging requirement, and production demands, accordingly design customized equipment for your special needs.

BORCH customized in

Tailored design for equipment

Production processes

Modification and configuration of equipment.

BORCH lead customer in every size and step to a target business.

We are dedicated to customer’s success. Most of our customers return for more machines as their company grows fast and succeeds.

Turnkey Solution

BORCH provides turnkey for complete packaging line. All equipment are connected with mechanical structure, electric wires, weigher, packaging machine as per planning drawing layout. Our veteran technicians will assure all machinery’s performance, design, and engineering to be a perfect condition for customer.

BORCH manufacture and setup turnkey project solution in workshop of customer, also provide training course for operation, maintenance, documentation, and other fundamental and necessary support for all integrated turnkey solution packaging line equipment.

Any further requirement regarding turnkey solution packaging line equipment, please give us a call or an email.

Phone: +86 18155182967 | Email: shirleyhe@ahbczn.com

BORCH expert provides the following services:

Installation of machines at the factory of customer.

Trouble shooting for machines’ issues.

Document all scheduled operation as per proper documentation policy.

Provide on-site training course for all necessary procedures.




Pre-sales Consultation

We can make any custom design for you according to your needs.




Manufacturing

BORCH manufacture all equipment in our own facilities, which is ECO environment buildings and certified with ISO. BORCH highly concerns environment protection in all working areas by decreasing waste in all production processes.

It takes only two hours driving to the near major shipping seaport, which provide the most economic shipping rate and fast transportation to most countries all over the world.

Our facility is composed of the following:

Veteran and skillful professionals and technicians

On-site Engineering support

Materials requirement planning (MRP)

Production Engineering

Manufacturing and assembly

Components and machines testing

Hi-tech accurate machining centers

BORCH provide OEM and ODM machines and service tailor designed as per your different needs and goals, which most competitive prices. From individual machines, to turnkey solution service. From idea to real machine, you can expect your quality machines and services which would help to break the limitation of your business.

As a leading manufacturer of packaging equipment in China. To keep up with most advanced industry technology and trends, we keep attending all sorts of training and and activities.




Customer Service

We guarantee to provide satisfied equipment and service for our every customer. We also understand that you may encounter an problem and require assistance. A friendly and courteous customer service expert will ready for a prompt solution. You may contact us at following phone number and email:

Phone: +86 18155182967

Email: shirleyhe@ahbczn.com